Sloctech - Custom Software & Web Development Company
Our services

Website and software maintenance

Monthly care for your website or software: security updates, backups, uptime checks and quick fixes, with a set response time. It is for anything already live that you rely on.

Get a free quote See example projects
You own the full code You talk to the person who builds it Reply within one working day

Maintenance & support

What we build under this service

Services in this group
5
Who owns the code
You do, once paid for
Where we work
India, the UAE, the UK and the US

In short

Good for
Sites and software already live
You get
Security updates applied every month. Daily backups and a tested way to restore them. Someone to call, with a response time in writing.
You own the code
You own the full code, designs and documents once the project is paid for.
Examples

What we can build for you

Real jobs maintenance & support is used for. Yours does not have to match one exactly.

  • A monthly care plan for a business website

    Updates, backups, uptime checks and small content changes.

  • Support for custom software after launch

    Fixes, small improvements and help for your staff.

  • Rescuing a slow or hacked site

    Clean-up, hardening and a plan so it does not happen again.

  • Taking over a site built by someone else

    We review it, document it, and keep it running.

What is included

The services in this group

Open any one to see what it is, what it costs and how long it takes. Each has its own page you can share.

Maintenance & Support

Website Maintenance Plans

Proactive updates, security patches, speed audits & content updates.

Monthly website care plans covering core security updates, content revisions, broken link audits, and performance tuning.

Security Patches Content Revisions Uptime Monitoring
See details →
Maintenance & Support

Application Maintenance

Ongoing support and improvements for web, SaaS and mobile applications.

Monthly engineering support for custom web and mobile software: bug fixes, feature updates, API changes and performance tuning, with a set response time.

Bug Resolution SLA Feature Iterations Dependency Upgrades
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Maintenance & Support

Website Performance Optimisation

Make slow websites and web apps fast.

Speed optimisation that cuts page weight, defers render-blocking scripts and tunes database queries, measured against Google's speed checks.

Render-Blocking Fixes Image WebP Pipeline Redis Micro-Caching
See details →
Maintenance & Support

Security Maintenance & Malware Cleanup

Malware removal, web firewall protection & security hardening for web platforms.

Emergency malware removal, blacklisting recovery, SSL configuration, security header injection, and ongoing Web Application Firewall (WAF) protection.

Malware Removal Google Blacklist Review Security Headers
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Maintenance & Support

Technical Support & Consulting

Help when something breaks, and advice before you build.

Helpdesk and technical consultation for server issues, software bugs, DNS and email setup, and general system troubleshooting.

Outage Response DNS & Email Help Bug Troubleshooting
See details →
Is this right for you?

A good fit, and when it is not

Honest advice first. If something simpler will do the job, we say so.

A good fit if…

  • Your website or software matters to your business and nobody is looking after it.
  • Your last developer has moved on.

Probably not a fit if…

  • Your site is a simple page you rarely change and can rebuild in a day. A plan may not be worth it.
Cost

How much does it cost?

It depends on what you need. After a short call we send a quote that shows the price of each part, so you can drop anything you don't need.

Get a free quote
Time

How long does it take?

We agree the timeline in writing before we start. You see and approve something at every step.

How it works

From first call to live software in 4 simple steps

You see and approve something at every step.

  1. 01

    We understand your business

    We learn how you work today and write down exactly what will be built and what it will cost.

  2. 02

    You see the design first

    You click through a sample of your app on phone and computer before any code is written.

  3. 03

    We build and show progress

    You see working parts of your software at regular check-ins.

  4. 04

    We launch and hand over

    We put it live, set up tracking, and show your team how to use it.

Questions

Questions people ask about maintenance & support

Straight answers, no sales talk.

What does a maintenance plan include?

Security updates, backups, uptime monitoring, small fixes and a response time for problems, all listed in the agreement.

Do you maintain sites you did not build?

Yes. We review the site first and tell you honestly what shape it is in.

What is your response time?

It is set in your plan. Urgent problems that take the site down come first.

Can we cancel?

Yes, monthly. You keep everything, including the backups.

For technical teams: tools we use
Laravel (PHP)
The framework we use to build most business software and websites
Node.js
Runs fast back-end services and APIs
React
Builds smooth, app-like screens in the browser
Flutter
One codebase for both Android and iPhone apps
MySQL / PostgreSQL
Databases that store your business information safely
OpenAI, Anthropic Claude, Meta Llama models
AI models we connect to your own business data
AWS, Google Cloud, DigitalOcean, Cloudflare
Hosting providers that keep your software online and fast
Talk to an Engineer

Get a free quote for maintenance & support

Tell us what you need and a senior Sloctech engineer will send a quote that shows the price of each part.

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