Custom CRM development
We build CRM software around your sales process, so leads, quotes, follow-ups and customer history sit in one place your whole team can see. It suits businesses whose sales process does not fit a ready-made CRM.
Custom CRM development
In short
- Good for
- Sales teams whose process does not fit a ready-made CRM
- You get
- Pipeline stages that match how you sell. Every call, email and message logged against the customer. Reminders, so no follow-up is missed. Reports your managers can read at a glance. No per-user monthly fee: you own the system.
- You own the code
- You own the full code, designs and documents once the project is paid for.
What we can build for you
Real jobs custom crm development is used for. Yours does not have to match one exactly.
-
A CRM for a distributor with repeat orders
Accounts, order history and reorder reminders, with credit limits the sales team can see.
-
A quote-and-follow-up tracker for a services firm
Every quote, who it went to, when to chase it and what was said.
-
A property enquiry pipeline
Enquiries from the website and portals, matched to listings and followed up on time.
-
A CRM fed by website forms and ad leads
New leads land in the pipeline automatically and are assigned to the right person.
-
Moving off spreadsheets or an old CRM
Contacts, notes and history imported and checked before the switch.
A good fit, and when it is not
Honest advice first. If something simpler will do the job, we say so.
A good fit if…
- Your team works around the CRM you have instead of in it.
- Per-user subscription fees keep growing.
- You need the CRM to talk to your own software, billing or website.
Probably not a fit if…
- A standard pipeline is all you need. HubSpot or Zoho will be faster to start with, and we will say so.
How much does it cost?
It depends on what you need. After a short call we send a quote that shows the price of each part, so you can drop anything you don't need.
Get a free quoteHow long does it take?
We agree the timeline in writing before we start. You see and approve something at every step.
From first call to live software in 4 simple steps
You see and approve something at every step.
-
01
We understand your business
We learn how you work today and write down exactly what will be built and what it will cost.
-
02
You see the design first
You click through a sample of your app on phone and computer before any code is written.
-
03
We build and show progress
You see working parts of your software at regular check-ins.
-
04
We launch and hand over
We put it live, set up tracking, and show your team how to use it.
Questions people ask about custom crm development
Straight answers, no sales talk.
Why build a CRM instead of buying one?
A ready-made CRM makes your team work its way. A custom CRM follows your process, connects to your own systems and has no per-user fee.
Can we migrate data from Salesforce, HubSpot or Excel?
Yes. We map your existing fields, import the data and check it with you before the switch.
Is there a limit to the number of users or contacts?
No licensing limits. Capacity depends on hosting, which we size for you and which you can grow.
Can it connect to WhatsApp and email?
Yes. Messages and emails can be logged against the contact, and website and advertising leads can land in the pipeline automatically.
How long does a custom CRM take?
We agree the timeline in writing before we start. A first working version with your pipeline and contacts usually comes before the integrations.
For technical teams: tools we use
- PHP PDO
- Laravel
- The framework we use to build most business software and websites
- Vue.js/React
- Builds smooth, app-like screens in the browser
- MySQL
- Databases that store your business information safely
- WhatsApp Cloud API
- Twilio
Get a free quote for custom crm development
A few lines is enough. A senior engineer replies within one working day with a quote that shows the price of each part.